Turn Shopify returns into a better post-purchase experience

Make returns a smoother part of the post-purchase experience, for your customers and your team. Spend less time handling returns, keep more control over revenue, and turn customers into repeat buyers.

Give Shopify customers more return options

Offer flexible return shipping for Shopify. Access 50+ return couriers, paperless QR return labels and 390,000+ service points.

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Royal Mail](/content/en-uk/couriers/royal-mail/index.html)
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Evri](/content/en-uk/couriers/evri/index.html)
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InPost UK](/content/en-uk/couriers/inpost/index.html)
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DPD UK](/content/en-uk/couriers/dpd/index.html)
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FedEx](/content/en-uk/couriers/fedex/index.html)
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UPS](/content/en-uk/couriers/ups/index.html)

Automate your return policy

Spend less time managing returns by automatically approving or rejecting returns based on your policy.

Give customers more return options

Get instant access to 1,300+ return shipping methods, including service points and paperless QR return labels.

Keep more revenue from returns

Promote exchanges or store credit, apply return fees when needed, and collect return reasons to spot patterns to fix.

Put your Shopify returns on autopilot

Say goodbye to spending hours processing returns manually. Let customers arrange returns via an online portal and accept or reject returns automatically according to your policy.

Save money on return shipping

Flexible return rules make every return work in your favor. Choose the most affordable couriers, apply return fees, and promote exchanges or store credit to avoid losing revenue.

Shopify returns FAQ

What is the best way to manage Shopify returns?
The easiest way to manage Shopify returns is to give customers a self-serve return portal and automate as much of the process as possible.

Why use a Shopify returns app?
A Shopify returns app helps you take manual work out of the process.

What is Sendcloud's Shopify returns app built for?
Sendcloud's Shopify returns app is built to remove common pain points with a connected Shopify returns workflow and less manual work.

Can customers register Shopify returns themselves?
Yes. With Sendcloud’s Shopify integration and return portal, customers can start a return themselves without contacting support first.